Terms and Conditions

Our Cancellation and Refunds Policy

Workshops, Courses and Consultations
Refunds or a credit note are available up to seven days before your event
Refunds will be subject to a 25% processing fee
A credit note will not be subject to this processing fee

No refund is available if:
You give notice of cancellation less than seven days before your event
You do not show up on the day of the event for any reason
You leave an event early for any reason

Credit notes are valid for 12 months from the date of issue.
Deposits and initial instalments are non-refundable.

Membership and Retreats
We do not give refunds or credit notes for membership or retreats.
This does not affect any statutory rights you may have.
Deposits and initial instalments are non-refundable.

Booking Terms and Conditions
You must be at least 18 years old to attend any course or event, whether in person or online.
In the event that Essential Soul has to cancel an event, workshop or course, fees will be refunded in full.
Essential Soul is not responsible for any loss due to the cancellation of any event.
Courses and workshops run with a minimum number of participants. If this minimum number is not reached, we reserve the right to cancel the event. All fees will be refunded in full.
Essential Soul reserves the right to ask the student to leave a class, workshop, demonstration or any other event and rescind membership at its discretion.
Current UK law obliges Essential Soul to state that all consultations and demonstrations given are for educational and entertainment purposes only.

No liability is accepted for:
Loss or damage to property whilst on our premises or during an online event, course or workshop organised by Essential Soul.
Inability to attend an event, workshop, course or activity due to a participant's internet connection or faulty computer and associated hardware and software.

Please be aware that it is not advisable to take part in Essential Soul activities if you abuse recreational drugs or alcohol. Food should not be consumed during any events, unless explicitly allowed by the event leader(s). 
Participants are expected to be punctual and behave with respect to the event leader(s) and others who are present.
Recordings
For all livestream events wherein it is specified that 'This event will be recorded', a link to the video recording will be emailed to all those who book. This recording is unedited. It may feature individual participant screens and display names. It may also feature participant contributions and questions. If you would prefer not to feature in the recording, please keep your camera turned off, and type any questions in the Chat.
Recordings will be available for replay for the duration of three months following the event.
Personally recording or filming any part of any event, workshop or course, whether online or in person is not permitted. 
The content of all audio and visual recordings remains the sole copyright of the Essential Soul and must not be used for public purposes. Any public use constitutes a breach of Copyright Law.

Booking
The following credit and debit cards are accepted: Visa, MasterCard, American Express, Diners Club.
Participants are advised to book as far ahead as possible to avoid disappointment.
To reserve a place on a workshop/lecture/course/consultation or outside event, payment must be made in full at the time of the booking online.
In order to book an event, workshop or course, you must provide an email address. If you do not provide one, we may not be able to process your booking.


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